Legal
Member Terms & Conditions
Effective date: 21 July 2026
These Member Terms & Conditions form a binding agreement between you and WCM LLC, d/b/a Wholeness Community Marketplace ("WCM"), governing your access to and use of the community, content-sharing, and interaction features of the Platform. By creating a Member account or otherwise using the Platform, you agree to these Member Terms, our Privacy Policy, and our Community Guidelines.
1. Who These Terms Apply To
These Member Terms apply to individuals who use the Platform to build a profile, follow other Members and Providers, post, comment, message, share, save, or otherwise interact with content ("Member Activity"), and to browse or purchase products and services offered by Providers. If you also register as a business selling products or services on the Platform, your selling activity is separately governed by the Provider Terms & Conditions, which control over these Member Terms for anything related to listing or selling.
2. Eligibility and Your Account
You must be at least 18 years old, or the age of majority in your jurisdiction, to create a Member account. By registering, you represent that all information you provide is accurate and current, and you agree to keep it updated. You are responsible for all activity on your account and for maintaining the confidentiality of your login credentials. Notify us promptly at support@wholenesscommunity.com if you suspect unauthorized use of your account. We may require additional identity verification at our discretion, particularly for Members who participate in wellness programs, community challenges, or wellness content offered through the Platform.
3. Your Content and the License You Grant Us
"Member Content" means any text, images, video, audio, testimonials, reviews, comments, messages, or other material you post, upload, or transmit through the Platform. You retain ownership of your Member Content. To operate, promote, and improve the Platform, you grant WCM LLC, d/b/a Wholeness Community Marketplace a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to host, store, reproduce, distribute, modify (for formatting purposes only), publicly display, and publicly perform your Member Content, in any media now known or later developed, for the purposes of operating, marketing, and promoting the Platform and the Wholeness Community Marketplace brand. This license continues after you stop using the Platform solely to the extent your Member Content has been shared with, saved by, or incorporated into content by other users, or as reasonably needed for backups and legal compliance. You represent that you own or have the necessary rights to any Member Content you post, and that it does not infringe or violate the rights of any third party. WCM does not claim ownership of your Member Content and you may request deletion of your posts at any time, subject to Section 9 below.
4. Community Standards and Prohibited Conduct
The Platform is intended to be a supportive, inclusive holistic wellness community. When using Member Activity features, you agree not to: • Post content that is unlawful, defamatory, harassing, hateful, sexually explicit, or that promotes violence or discrimination; • Impersonate any person or entity, or misrepresent your affiliation with any person or entity; • Post medical, psychological, or health claims that you are not qualified or licensed to make, or that could mislead other Members regarding treatment of a medical condition; • Solicit other Members for products or services outside the Platform in a manner intended to circumvent Provider fees; • Post spam, unauthorized advertising, chain messages, or pyramid/MLM-style solicitations; • Upload viruses, malicious code, or attempt to scrape, reverse-engineer, or interfere with the Platform's operation; • Harvest or misuse personal information of other Members or Providers. We may remove content, restrict features, or suspend or terminate accounts that violate these standards, with or without notice, at our reasonable discretion.
5. Interacting with Providers and Making Purchases
The Platform allows Members to browse listings and purchase products or services from independent Providers (business owners who operate storefronts on the Platform). WCM acts solely as a venue connecting Members and Providers. Except where WCM is expressly identified as the seller of record, WCM is not the seller, manufacturer, or provider of any product or service listed by a Provider, and each purchase is a transaction directly between you and the applicable Provider, subject to that Provider's own posted terms, return policy, and pricing. WCM is not responsible for the quality, safety, legality, or delivery of Provider products or services, and any dispute regarding a purchase should first be directed to the Provider. Nothing on the Platform, including wellness content, testimonials, or Provider offerings, constitutes medical advice. Always consult a qualified healthcare professional before beginning any health, dietary, or fitness program.
6. Privacy
Our collection and use of your personal information is described in our Privacy Policy, available on the Platform. By using the Platform, you consent to the practices described there.
7. Intellectual Property of the Platform
The Platform, including its design, the Wholeness Wheel framework, trademarks, logos, and all content not submitted by users, is owned by WCM or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Platform itself without our prior written consent.
8. Suspension and Termination
You may deactivate your account at any time through your account settings. We may suspend or terminate your account, or restrict specific features, if we reasonably believe you have violated these Member Terms, our Community Guidelines, or applicable law, or to protect the safety of the community. Sections of these Member Terms that by their nature should survive termination (including Sections 3, 7, 10–13) will survive.
9. Disclaimers
THE PLATFORM AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WCM DOES NOT WARRANT OR GUARANTEE ANY OUTCOME FROM WELLNESS CONTENT, TESTIMONIALS, COACHING REFERENCED ON THE PLATFORM, OR PRODUCTS OR SERVICES SOLD BY PROVIDERS.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WCM AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE PLATFORM OR ANY TRANSACTION WITH A PROVIDER. WCM'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE MEMBER TERMS WILL NOT EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID DIRECTLY TO WCM (EXCLUDING AMOUNTS PAID TO PROVIDERS) IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, WHICHEVER IS GREATER.
11. Indemnification
You agree to indemnify and hold harmless WCM and its officers, employees, and affiliates from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your Member Content, your violation of these Member Terms, or your violation of any law or third-party right.
12. Dispute Resolution; Arbitration; Class Action Waiver
Except for claims that qualify for small claims court or claims for injunctive relief to protect intellectual property, any dispute arising out of or relating to these Member Terms or the Platform will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, conducted in the State of Georgia or remotely at the arbitrator's discretion. YOU AND WCM EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. You may opt out of this arbitration provision by sending written notice to the contact address below within 30 days of first accepting these Member Terms.
13. Governing Law
These Member Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except to the extent superseded by the Federal Arbitration Act with respect to Section 12.
14. Changes to These Terms
We may update these Member Terms from time to time. If we make material changes, we will provide reasonable notice, such as a notice on the Platform or via email. Continued use of the Platform after changes take effect constitutes acceptance of the revised terms.
15. General Provisions
If any provision of these Member Terms is found unenforceable, the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Member Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Member Terms, together with the Privacy Policy and Community Guidelines, are the entire agreement between you and WCM regarding Member use of the Platform.
16. Contact Us
Questions about these Member Terms can be sent to: WCM LLC, d/b/a Wholeness Community Marketplace Email: support@wholenesscommunity.com
Questions? Email support@wholenesscommunity.com